Safe At Home

Examples of steps taken by furniture delivery services to ensure our products arrive safely in the customer’s home

As delivery involves entering the customer’s home, companies have taken a more aggressive approach and are implementing more stringent practices at lower threat levels. These examples show the two levels of new practices that have been developed and implemented to protect the customers and employees of companies that deliver home furnishings.

Alliance4Safety recommends following all state and local government guidelines, and offers these examples for companies that wish to exceed those guidelines.

Allinace4Safety

Low Threat Level

At the Warehouse / Distribution Center

Personal Protection

Wear a mask when social distancing is not possible

Wash your hands or use hand sanitizer with at least 60% alcohol, if washing is not possible

  • Upon arrival for your shift
  • Before and after eating
  • Before leaving the building

Social Distancing

When possible, maintain a 6-foot distance between yourself and all other persons

Cleaning & Disinfecting

Clean and disinfect frequently-touched objects regularly throughout the day

  • Phones
  • Door handles
  • Chair backs
In the truck

Personal Protection

Keep windows open for ventilation, if weather permits

Wash your hands or use hand sanitizer with at least 60% alcohol, if washing is not possible

  • Immediately upon entering and leaving the truck
  • After fueling
  • Before and after eating

Social Distancing

To the extent possible, maintain a 6-foot distance between yourself and team members

Cleaning & Disinfecting

Clean and disinfect after each trip

  • Keys
  • Door handles
  • Steering wheel
  • Gear shift
  • Safety belt latches
At the Customer’s Home

Personal Protection

If you feel the environment is unsafe for delivery, contact your manager

Wear a face mask, gloves and shoe coverings at all times

Wash your hands or use hand sanitizer with at least 60% alcohol, if washing is not possible

  • Dispose of gloves and shoe coverings after each stop
  • Dispose of mask at end of day

Answer customer questions in a courteous manner, but keep mask on

  • Do not engage in unnecessary small talk

Use contactless delivery acknowledgement process

Print the person’s name who received delivery on tablet and do not let customer touch tablet

Social Distancing

To the extent possible, maintain a 6-foot distance between yourself, team members, and all persons at the customer’s home

Cleaning & Disinfecting

Disinfect tablets and hand trucks after each stop

Allinace4Safety

Moderate Threat Level (or Greater)

Includes all Low Threat Level practices +

At the Warehouse / Distribution Center

Personal Protection

Wear a mask at all times

Wash your hands or use hand sanitizer with at least 60% alcohol, if washing is not possible:

  • After handling any packages or materials that come from outside the building

Cleaning & Disinfecting

Clean and disinfect frequently-touched objects after each use

  • Phones
  • Door handles
  • Chair backs
In The Truck

Personal Protection

Wear your mask at all times

Wash your hands or use hand sanitizer with at least 60% alcohol, if washing is not possible

  • Immediately upon entering and leaving the truck
  • After fueling
  • Before and after eating

Cleaning & Disinfecting

Clean and disinfect frequently-touched objects after each stop

  • Keys
  • Door handles
  • Steering wheel
  • Gear shift
  • Safety belt latches